OUR MODEL
How we do it
We implement social programs and directly support individuals and communities in Chile. We design our initiatives based on evidence and consider the user experience, which allows for quality implementation. Our social programs are constantly evaluated to drive continuous improvement, with the objective of ensuring a high standard of service with impact for the country.
People-centered
People are at the center of what we do. Each stage of our model is designed to consider the experience, challenges, and reality of those who are users of our programs.
Evidence-based Design + Service Design
Evidence-based Design
The first stage of our model begins with the design of our programs. In this phase, we identify a need or problem and analyze the best way to address it. To do this, we review national and international literature, interview experts, and talk to users and communities to deeply understand the challenges from different perspectives.
Service Design
Using the theory of change, a strategic tool that allows planning how certain actions will contribute to achieving the expected results, we develop a service design. We think and design how the program will be implemented from the user's point of view, ensuring a positive and appropriate experience that is aligned with the program's objectives. We establish key process and outcome indicators that allow us to measure progress from the beginning and guide future decisions.
Quality Implementation + Implementation Evaluation
Quality Implementation
Once the design is complete, we move on to the implementation phase. Each of our programs operates on cycles, usually annual, and our goal is for these cycles to be implemented with high quality standards. To achieve this, we formalize processes, ensure key areas for the experience of people, such as the protection of their personal data; and apply a service model that guides us in the experience we want to provide to those who participate in our initiatives.
Implementation Evaluation
While each of our programs is being executed, our evaluation area continuously monitors whether the implementation responds to what was defined in the design stage. This plays a key role: it allows identifying good practices, correcting mismatches in time, and ensuring that the program progresses towards the expected results.
Results and Continuous Improvement
Once the cycle of a program ends, we develop processes for evaluating and monitoring results. This way, we can make evidence-based decisions and adapt our initiatives towards continuous improvement. To do this, we systematically analyze the results of our programs, review surveys conducted before and after implementation, and gather data including perception indicators, reputation, and other aspects.
Impact for a Sustainable Chile
Our work aims to generate positive and lasting changes that contribute to the sustainable development of the country. Therefore, we not only evaluate what we do but also manage and share the knowledge we acquire throughout the process. We believe this knowledge can contribute to strengthening the social and public ecosystem, opening opportunities for collaboration and collective learning.
Dimensions of well-being
We work for the well-being of those who live in Chile and we know that well-being has different dimensions. Our contributions seek to empower each person to create his or her own path and add value to the country.
Occupational
Satisfaction and personal enrichment gained through work or occupation, including connection to personal values and work-life balance.
Intellectual
Continuous learning, mental stimulation and the development of skills and knowledge through creative and challenging activities.
Environmental
Safety and harmony with the environment, including the preservation of nature and the creation of safe and healthy environments for living, working and studying.
Financial
Ability to manage finances responsibly, establishing a balance between income and expenses to cover present and future needs.
Social
Building meaningful relationships, mutual support, open communication and community involvement.
Physicist
Care of the body through regular physical activity, a healthy diet, adequate rest and avoiding harmful habits such as smoking and excessive alcohol consumption. excessive alcohol consumption.
Spiritual
Finding purpose in life, connecting with something greater than oneself and experiencing awe and wonder. Often through meditation, connecting with nature or practicing faith.
Emotional
Ability to recognize, understand and manage one’s own emotions emotions, as well as to develop resilience in the face of stress and life challenges.


Receiving the information was a great help, especially to know the dates and the different stages of the process to go through.
Vicente PalaciosParticipant Aspirations
Maipú, Metropolitan Region
The School not only focuses on sports but also supports the parents’ commitment, learning and improvement. This type of tool allows us to be more empathetic and timely when it comes to giving them responsibility.
Paulina SalinasProxy Sports School
La Pintana, Metropolitan Region
I have no way to describe how I feel about this. I feel that I can reach a very high level in field hockey. What motivates me the most is knowing that I have the support of my teammates.
Vicente PalaciosStudent Hockey Sports School
La Pintana, Metropolitan Region
Soccer brings me happiness and motivation. This school has taught me to be a good teammate and to put myself in other people’s shoes.
Isidora VargasStudent Soccer Sports School
La Pintana, Metropolitan Region
What I like most about soccer is the teamwork.
Rafael BurrotStudent Soccer Sports School
Independencia Metropolitan Region
This sport has taught me that I have to push myself to achieve what I want and never give up.
Matilda BarraField hockey Sports School student
La Florida, Metropolitan Region
When I found out I had been selected, it was very exciting. With the help I received, I acquired an industrial sewing machine, which allowed me to increase my production by 50% and make a leap in sales.
Karen GuerraWinner of Impulso Inicial
Chépica, O'Higgins Region
When I won the Despega Mujer it was wonderful because it was what my business needed to get off the ground. It allowed me to buy professional machinery and also raw materials that I cannot find in the region.
Carolina RebolledoWinner of Despega Mujer
Coyhaique, Aysén Region.
It makes a tremendous difference to have an expert to accompany you in your business and allow you to identify how to improve. We have grown so much this last time that we have a structure of 50 collaborators positively impacting both their lives and their families, something that fills us with responsibility, but above all with pride.
Emerson BasoaltoWinner of Impulso Chileno
Colbún, Maule Region
I return to the world of work strengthened, with more refined critical thinking, with greater clarity about the global health context and its relationship to socioeconomic and political challenges, and with more desire than ever to contribute to concrete changes.
Daniela NuñezLuksic Scholars, Master in Public Policy, Sciences Po (2023 - 2025)
I believe that after this course, Luksic Scholars will have the ability to take what they have learned and apply it in their company or any type of organization they are involved in and therefore have an immediate effect.
Prof. John E. FernandezLuksic Scholars, Massachusetts Institute of Technology (MIT) scholar on the hybrid course "Hybrid Course in Circular Economy: Transitioning Towards the Sustainability of Chile's Future".
It would be hard for me to think of my life without having lived this experience.
Loreto CoxLuksic Scholars, MIT Political Science Luksic Fellowship
I want to express how happy I am to be studying something that I am really passionate about (mining technician). I am deeply grateful for the opportunity to be part of the Luksic More Women in STEM Scholarship, as it has been a great motivation to keep going.
Ornella FerrufinoAIEP Mining Technician Student
Luksic Scholarship: More Women in STEM
Being my own boss has allowed me to manage my time and work with a more personal sense, knowing that every achievement is for me and my family. My eldest son graduated with a medical degree and it is a great joy to know that it was my entrepreneurship that got us ahead.
Alejandra MoraChillán, Ñuble Region
Initial Impulse Program
The Foundation saw a future in me. Supporting senior entrepreneurs is something very valuable. It allows us to continue contributing, to continue creating, and that gives a new value to the experience.
Ulises RojasMetropolitan Region
Impulso Inicial: empowering the experience
Life has different stages and that there is support for all of them, today, as a senior entrepreneur makes an absolute difference.
Berta UrrutiaMaule Region
Impulso Inicial: enhancing the experience
This experience has allowed me to understand the ethical dilemmas and social impact of artificial intelligence from multiple perspectives.
Martina CadizMSc in Data Ethics and Artificial Intelligence University of Edinburgh
International Training
REMA has allowed me to link my content, which is Mathematics, with real life situations. And that has allowed my students to show more interest in the subject.
Waleska Torresteacher at the Instituto Comercial Bicentenario de Viña del Mar (Valparaíso)
REMA participant
The connection you make with students goes beyond the classroom and REMA has given us the tools to get closer to the kids and be more aware of them, so we can give them the best education possible.
Mario Gonzalezteacher at Liceo Técnico Clotario Blest Riffo (RM)
REMA participant
The accompaniment process has been super good. Probably if I hadn’t had help I would never have considered studying or applying for free tuition would never have been my first choice.
Álex SepúlvedaStudent IV Medio
Liceo Comercial Gabriel González Videla (RM)
Aspirations Program
I had a lot of doubts, but thanks to the mentoring I knew it was my time and I had to move forward with the process.
Sebastian BarrientosStudent IV Medio
Liceo Comercial Gabriel González Videla (RM)
Aspirations Program
The information you provide is very valuable, especially at this stage where we need to be well informed in order to make the right choice.
Charlotte SifontesStudent IV medio
Patricio Mekis School (Maipú/RM)
Aspirations Program
For me, studying a STEM career is to pave the way for my daughter to see that her mom can also solve problems, plan and make decisions.
Grisis PinoLuksic Scholarship: More Women in STEM
Receiving the information was a great help, especially to know the dates and the different stages of the process to go through.
Vicente PalaciosParticipant Aspirations
Maipú, Metropolitan RegionThe School not only focuses on sports but also supports the parents’ commitment, learning and improvement. This type of tool allows us to be more empathetic and timely when it comes to giving them responsibility.
Paulina SalinasProxy Sports School
La Pintana, Metropolitan RegionI have no way to describe how I feel about this. I feel that I can reach a very high level in field hockey. What motivates me the most is knowing that I have the support of my teammates.
Vicente PalaciosStudent Hockey Sports School
La Pintana, Metropolitan RegionSoccer brings me happiness and motivation. This school has taught me to be a good teammate and to put myself in other people’s shoes.
Isidora VargasStudent Soccer Sports School
La Pintana, Metropolitan RegionWhat I like most about soccer is the teamwork.
Rafael BurrotStudent Soccer Sports School
Independencia Metropolitan RegionThis sport has taught me that I have to push myself to achieve what I want and never give up.
Matilda BarraField hockey Sports School student
La Florida, Metropolitan RegionWhen I found out I had been selected, it was very exciting. With the help I received, I acquired an industrial sewing machine, which allowed me to increase my production by 50% and make a leap in sales.
Karen GuerraWinner of Impulso Inicial
Chépica, O'Higgins RegionWhen I won the Despega Mujer it was wonderful because it was what my business needed to get off the ground. It allowed me to buy professional machinery and also raw materials that I cannot find in the region.
Carolina RebolledoWinner of Despega Mujer
Coyhaique, Aysén Region.It makes a tremendous difference to have an expert to accompany you in your business and allow you to identify how to improve. We have grown so much this last time that we have a structure of 50 collaborators positively impacting both their lives and their families, something that fills us with responsibility, but above all with pride.
Emerson BasoaltoWinner of Impulso Chileno
Colbún, Maule RegionI return to the world of work strengthened, with more refined critical thinking, with greater clarity about the global health context and its relationship to socioeconomic and political challenges, and with more desire than ever to contribute to concrete changes.
Daniela NuñezLuksic Scholars, Master in Public Policy, Sciences Po (2023 - 2025)I believe that after this course, Luksic Scholars will have the ability to take what they have learned and apply it in their company or any type of organization they are involved in and therefore have an immediate effect.
Prof. John E. FernandezLuksic Scholars, Massachusetts Institute of Technology (MIT) scholar on the hybrid course "Hybrid Course in Circular Economy: Transitioning Towards the Sustainability of Chile's Future".It would be hard for me to think of my life without having lived this experience.
Loreto CoxLuksic Scholars, MIT Political Science Luksic FellowshipI want to express how happy I am to be studying something that I am really passionate about (mining technician). I am deeply grateful for the opportunity to be part of the Luksic More Women in STEM Scholarship, as it has been a great motivation to keep going.
Ornella FerrufinoAIEP Mining Technician Student
Luksic Scholarship: More Women in STEMBeing my own boss has allowed me to manage my time and work with a more personal sense, knowing that every achievement is for me and my family. My eldest son graduated with a medical degree and it is a great joy to know that it was my entrepreneurship that got us ahead.
Alejandra MoraChillán, Ñuble Region
Initial Impulse ProgramThe Foundation saw a future in me. Supporting senior entrepreneurs is something very valuable. It allows us to continue contributing, to continue creating, and that gives a new value to the experience.
Ulises RojasMetropolitan Region
Impulso Inicial: empowering the experienceLife has different stages and that there is support for all of them, today, as a senior entrepreneur makes an absolute difference.
Berta UrrutiaMaule Region
Impulso Inicial: enhancing the experienceThis experience has allowed me to understand the ethical dilemmas and social impact of artificial intelligence from multiple perspectives.
Martina CadizMSc in Data Ethics and Artificial Intelligence University of Edinburgh
International TrainingREMA has allowed me to link my content, which is Mathematics, with real life situations. And that has allowed my students to show more interest in the subject.
Waleska Torresteacher at the Instituto Comercial Bicentenario de Viña del Mar (Valparaíso)
REMA participantThe connection you make with students goes beyond the classroom and REMA has given us the tools to get closer to the kids and be more aware of them, so we can give them the best education possible.
Mario Gonzalezteacher at Liceo Técnico Clotario Blest Riffo (RM)
REMA participantThe accompaniment process has been super good. Probably if I hadn’t had help I would never have considered studying or applying for free tuition would never have been my first choice.
Álex SepúlvedaStudent IV Medio
Liceo Comercial Gabriel González Videla (RM)
Aspirations ProgramI had a lot of doubts, but thanks to the mentoring I knew it was my time and I had to move forward with the process.
Sebastian BarrientosStudent IV Medio
Liceo Comercial Gabriel González Videla (RM)
Aspirations ProgramThe information you provide is very valuable, especially at this stage where we need to be well informed in order to make the right choice.
Charlotte SifontesStudent IV medio
Patricio Mekis School (Maipú/RM)
Aspirations ProgramFor me, studying a STEM career is to pave the way for my daughter to see that her mom can also solve problems, plan and make decisions.
Grisis PinoLuksic Scholarship: More Women in STEM
Documents of interest
In this section you will find publications, short reports, and other resources that reflect our work, lessons learned, and contributions to knowledge.
Participatory Tools
This manual is aimed at strengthening the work with communities through the dissemination of participatory tools and cases. We invite you to use it!

